We offer cold calling, SDR, lead generation, appointment setting, customer service, full call center operations, and operations support. It's the same managed stack we run for UK and Australian clients but with ET to PT coverage, USD billing, and a US style of accountability.
US teams don't want activity for activity's sake. We align staffing to your calling windows, ticket volumes, and revenue moments across outbound, inbound, and back office. Then we prove it with numbers.
We design shifts around your ICP's availability including late coverage for West Coast buyers and blended inbound and outbound schedules.
Concise, confident, and outcome oriented. We train objection handling, dispositions, and handoffs so your pipeline doesn't leak in the CRM.
US operators want receipts: recordings, rubrics, and KPI summaries. We build a weekly rhythm so issues get fixed fast instead of being discovered at month end.
One partner for outbound, inbound, and ops with CRM hygiene and QA built in.
Real estate, SaaS, roofing, solar. Each one comes with tailored talk tracks and quality gates.
The same global capabilities but tuned for US time zones, tone, and reporting expectations.
Do you work in our CRM? Yes. HubSpot, Salesforce, Zendesk, and others. We follow your disposition rules and escalation policy.
Can you support compliance sensitive industries? We start from your approved talk tracks and QA requirements and then tighten based on real call outcomes.
How does pricing work? Transparent seat pricing in USD, management included, with a defined ramp plan.