Pricing

Plain numbers.
No surprises.

Dedicated callers from $850 (£650) per month, everything included. The rate we quote is the rate you pay — no setup fees, no minimum term, no hidden extras.

Call centre outsourcing rates by service — August 2026

Most outsourcing providers make you book a demo to see a price. Here are ours. Every figure is per dedicated caller, per month, and includes the agent, a team leader, quality assurance, call recordings, and reporting. Billing is in your currency: GBP for UK clients, USD for US clients, AUD for Australia.

Per dedicated caller / month · updated August 2026
ServiceUSDGBPTypical work
Real estate calling$850–$1,500£650–£1,200ISA work, seller outreach, speed to lead
HVAC$850–$1,500£650–£1,200Answering, booking, maintenance plans
Roofing$2,000–$3,000£1,550–£2,350Storm response, estimate booking, follow-up
Customer service$850–$2,000£650–£1,550Inbound voice, email, chat, overflow

Where you land inside a band depends on calling hours, inbound/outbound mix, and coverage windows — an agent working US evening shifts for storm response costs more than one handling UK daytime overflow. You get an exact figure on the scope call, in writing.

What every seat includes

Three ways to buy

Dedicated seats

The standard model, priced above. Your agents, full-time on your account, from 2 seats. Month-to-month — scale up or down with your season.

Pooled overflow

For smaller teams that can't fill a full seat: a shared agent handling your overflow alongside two or three similar businesses. Priced on the scope call based on expected volume.

Custom teams

Multi-seat operations with dedicated management — for multi-location operators and groups that need 10+ seats, custom QA frameworks, or white-label coverage. Scoped individually.

A worked example: a real estate investor running 2 dedicated callers pays $1,700–$3,000 per month all-in — dialing, qualifying, and booking acquisition calls roughly 340 hours a month. A single US-based caller alone costs $3,500–$5,500 fully loaded.

How Egypt compares — offshore rates by country

Dedicated agent / month, market ranges · updated August 2026
LocationTypical rateTimezone fit (UK/US)
Egypt (SOS)$850–$3,000 by serviceUK +2h · US East workable
Philippines$700–$1,400UK +7/8h · US night shifts
India$600–$1,200UK +4.5/5.5h · accent variance
South Africa$1,200–$2,000UK +1/2h
Eastern Europe$1,500–$2,500UK +1/2h
UK onshore£2,200–£3,200
US onshore$3,500–$5,500

Egypt's position is unusual: Philippine-level pricing with a European timezone and neutral accents. That's why Egypt vs Philippines and nearshore vs offshore comparisons increasingly land on the same answer for UK-hours work.

Pricing questions, answered plainly

How much does it cost to outsource a call centre agent?

A dedicated offshore agent with Speed Outsourcing costs $850–$3,000 (£650–£2,350) per month depending on the service: real estate and HVAC run $850–$1,500, customer service $850–$2,000, and roofing $2,000–$3,000 — each including the agent, team leader, QA, recordings, and reporting. Onshore equivalents typically cost three to four times more.

Is there a setup fee or minimum contract?

No — setup is £0/$0 and every engagement is month-to-month with no minimum term, starting from 2 seats. You can scale seats up for a busy season and back down afterwards without penalty; we ask only for reasonable notice so we can redeploy your agents.

Why does roofing cost more than other verticals?

Roofing calling runs $2,000–$3,000 (£1,550–£2,350) per caller monthly because storm-response work demands surge scheduling, US evening coverage, and agents trained on insurance and damage qualification — a heavier operational load than standard appointment setting, which prices from $850.

What currency do you bill in?

You're billed in your own currency — GBP for UK clients, USD for US clients, AUD for Australian clients — at the rates shown on this page, with no exchange-rate surcharges added later. Invoices are monthly, in advance, and itemised per seat.

What if we can't fill a full-time seat?

Smaller teams use the pooled overflow tier: a shared agent covering your calls alongside two or three similar businesses, priced on the scope call by expected volume. It's the affordable way to stop missing calls before you're ready for a dedicated caller.

How fast can we go live?

Around 7 days from scope call to first call, using your existing scripts, CRM, and workflows — there's no procurement cycle or implementation project. Storm-surge roofing seats can be added in 24–48 hours for existing clients.